InUnity is the most seamless integration of outsourced IT consulting you can buy. With InUnity, our team is trained and integrated into your systems. We provide a seamless experience when working with our team. We use common communication tools and have the ability to work under your brand identity. InUnity is how our clients scale to meet demand, provide over-flow support, enable enhanced expertise, and manage their overall workloads. We are a team dedicated to your success.

IT Support for IT Departments

Our InUnity service is a combination of proactive IT management and expert consulting. We integrate our workflows and tools in your environment for a seamless and white-labeled experience. We are the IT support for your IT Department. Here are a few ways that we work together as a partner and a team.

IT Consulting

  • Strategic Planning: Alliance will provide access to senior engineers who can assess your day-to-day operations and help you decide on a project budget, priority, and implementation roadmap.
  • Quarterly Account Review: Alliance will prepare detailed reports that explain and outline the services performed, current initiatives, timelines and recommendations moving forward. Quarterly meetings are also to reprioritize so we can meet current challenges and maintain focus on our annual goals.
  • Technology Summaries: Alliance provides regular reports on the overall health of your network. What complications were solved or actively avoided? Are there any outstanding or recurring issues? The summaries also give your IT department a larger outlook on which parts of your infrastructure are functioning and which might need to be replaced.
  • Compliance: Alliance also dives into your industry to help you determine compliance requirements and all regulatory obligations, many of which can only be met with specific IT solutions.
Contact Us

IT Consulting

  • Strategic Planning: Alliance will provide access to senior engineers who can assess your day-to-day operations and help you decide on a project budget, priority, and implementation roadmap.
  • Quarterly Account Review: Alliance will prepare detailed reports that explain and outline the services performed, current initiatives, timelines and recommendations moving forward. Quarterly meetings are also to reprioritize so we can meet current challenges and maintain focus on our annual goals.
  • Technology Summaries: Alliance provides regular reports on the overall health of your network. What complications were solved or actively avoided? Are there any outstanding or recurring issues? The summaries also give your IT department a larger outlook on which parts of your infrastructure are functioning and which might need to be replaced.
  • Compliance: Alliance also dives into your industry to help you determine compliance requirements and all regulatory obligations, many of which can only be met with specific IT solutions.
Contact Us

Technology Integration

  • Ticketing: Our ticket management platform can easily be integrated with most existing ticket platforms through API’s. We will integrate with your solution or allow you to have full access into our solution for a seamless ticket management workflow.
  • Alerting: There are many different alerting and IT management platforms to support IT departments. Alliance is able to utilize most existing monitoring & management platforms or can also deploy our own for the benefit of the combined IT environment.
  • Communication: Many outsourced teams can leave a customer wanting for more. Alliance is driven by a robust customer experience. We collaborate with your IT team through many standard business channels. We provide routine stand-ups, project meetings, and a dedicated Teams room for direct chat.
Contact Us

Technology Integration

  • Ticketing: Our ticket management platform can easily be integrated with most existing ticket platforms through API’s. We will integrate with your solution or allow you to have full access into our solution for a seamless ticket management workflow.
  • Alerting: There are many different alerting and IT management platforms to support IT departments. Alliance is able to utilize most existing monitoring & management platforms or can also deploy our own for the benefit of the combined IT environment.
  • Communication: Many outsourced teams can leave a customer wanting for more. Alliance is driven by a robust customer experience. We collaborate with your IT team through many standard business channels. We provide routine stand-ups, project meetings, and a dedicated Teams room for direct chat.
Contact Us

Team Integration

  • Service Desk: Alliance can provide additional capacity or a fully managed frontline service desk for your organization. With our technology integration in place and our commitment to excellent customer experience, we are a partner you can rely upon.
  • Project Support: As a valuable addition, Alliance can deliver project resources for your team to supplement your efforts.
  • Dedicated Staff: Many of our clients’ love having the support of a dedicated resource on-location or fully-remote throughout the week. Alliance can provide a single or multiple resources that are dedicated to your IT department.
Contact Us

Team Integration

  • Service Desk: Alliance can provide additional capacity or a fully managed frontline service desk for your organization. With our technology integration in place and our commitment to excellent customer experience, we are a partner you can rely upon.
  • Project Support: As a valuable addition, Alliance can deliver project resources for your team to supplement your efforts.
  • Dedicated Staff: Many of our clients’ love having the support of a dedicated resource on-location or fully-remote throughout the week. Alliance can provide a single or multiple resources that are dedicated to your IT department.
Contact Us

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